BOOKING TERMS AND CONDITIONS

Terms applying to bookings for Happy Ski lessons, courses and services.

1. SERVICE PROVIDER

Provider: HAPPY SKI S.L.
Tax ID: B19702455
Trading name: Happy Ski Sierra Nevada
Registered office: Camino de Caicena, 15, 18008 Granada.
Business premises and customer service: Plaza Pradollano s/n, Galería Telecabina Borreguiles, unit 3, 18196 Sierra Nevada, Granada.
Telephone: 609 644 722
Email: info@happyski.es
Commercial Registry: Granada, volume 1713, folio 183, section 8, sheet GR-54092, entry 1.

2. PURPOSE AND SCOPE

These terms govern distance contracts for lessons, courses and other services offered by HAPPY SKI S.L. through happyskisierranevada.com and the booking platform linked from the website.

The description, date, duration, participant numbers, price, availability and specific conditions of each service are those shown before booking completion and in its confirmation. In case of differences, the specific conditions accepted for the particular booking prevail, always within applicable law.

3. CAPACITY TO CONTRACT

The person making the booking declares that they are an adult with sufficient legal capacity. When booking for other participants, including children, they declare that they are authorised to provide necessary data and accept terms on the group’s behalf within legally permitted limits.

They must provide accurate information on student numbers, ages, discipline, ability and circumstances essential to organising the service safely. Withholding or misrepresenting relevant information may prevent or alter service delivery.

4. BOOKING PROCESS AND FORMATION OF THE CONTRACT

Users access Bloowatch from this website, select a service and complete the requested information. Before confirming, they must be able to review the main features, date, participants, total price, payment method and applicable terms.

A booking is not finalised until the required process is completed and the user receives confirmation. If a service has been requested but not confirmed, contact HAPPY SKI before travelling or assuming a place is reserved.

Keep the confirmation and check that personal details, date and service are correct. Report errors promptly to info@happyski.es.

5. PRICES, TAXES AND PAYMENT

Prices are in euros and include applicable taxes unless clearly stated otherwise. The total amount and any additional charges will be displayed before payment confirmation.

Available payment methods are exclusively those shown on the platform during booking. Payments are processed by secure external providers; HAPPY SKI S.L. does not receive full card details.

There are no shipping charges because these are services. Third-party services or items not expressly included—such as ski passes, equipment hire or other extras—must be booked or paid for according to the information provided in each case.

6. SERVICE DELIVERY

The service will be provided on the confirmed date, for the confirmed duration, discipline and conditions. Users must arrive at the specified meeting point sufficiently early, with suitable clothing and equipment and any necessary documentation or ski pass.

The booked duration includes time for meeting participants, organising the group, basic checks and travel that forms part of the lesson. Participant delays may reduce effective lesson time and do not require the activity to be extended.

The instructor may adapt the route, exercises or practice area to students’ ability, weather, snow, crowding and safety conditions. Participants must follow their instructions and resort rules.

7. CHANGES, CANCELLATIONS AND AVAILABILITY

Specific amendment and cancellation conditions for each service will be shown during booking or in its confirmation. Requests for changes or cancellations are subject to those conditions and mandatory consumer rights.

Send requests promptly to info@happyski.es, identifying the booking holder and reference. Sending a request does not mean it has been accepted; confirmation is required.

If HAPPY SKI S.L. cannot provide a confirmed service, it will offer an equivalent alternative where possible or refund the unprovided portion. Incidents caused by resort closures, weather, safety, force majeure or third-party decisions will be resolved under the specific terms and applicable law.

8. RIGHT OF WITHDRAWAL

In general, distance service contracts may be subject to a statutory right of withdrawal. However, the law provides an exception for certain leisure-related services where the contract specifies a date or period of performance.

Where this exception applies to a lesson, course or activity booked for specific dates, users will be informed before completing the contract that no statutory right of withdrawal applies, without prejudice to HAPPY SKI S.L.’s cancellation conditions and any other applicable rights.

9. SAFETY, HEALTH AND LIABILITY

Skiing and snowboarding are sports practised in a mountain environment and involve inherent risks. Participants must act prudently, respect piste rules, use suitable equipment and disclose any limitations relevant to their safety before the activity.

HAPPY SKI S.L. is responsible for providing the service in accordance with the contract and law, but not for damage arising from failure to follow instructions, unsuitable equipment, withholding relevant information, reckless conduct or circumstances beyond its control, without prejudice to liability that cannot legally be excluded.

10. COMPLAINTS AND CUSTOMER SERVICE

Enquiries or complaints can be addressed to HAPPY SKI S.L., Plaza Pradollano s/n, Galería Telecabina Borreguiles, unit 3, 18196 Sierra Nevada, Granada; by telephone on 609 644 722; or by email to info@happyski.es.

To help us respond, provide your booking reference, contact details and a description of the issue. HAPPY SKI will retain confirmation and contractual records for the periods necessary to manage the service and meet its legal obligations.

11. DATA PROTECTION, LAW AND JURISDICTION

Personal data processing is explained in the Privacy Policy. Bloowatch and payment providers may provide their own additional information during booking.

These terms are governed by Spanish law. Disputes will be submitted to the courts having jurisdiction under applicable law, respecting consumers’ domicile and statutory jurisdiction rights.

If a clause is declared invalid, the remaining provisions remain valid to the extent legally possible. Last updated: 14 September 2026.