FREQUENTLY ASKED QUESTIONS
Answers to common questions to help you choose, book and arrive fully prepared.
SPONSOR
PARTNERS
EVERYTHING YOU NEED TO KNOW
If your question is not covered here, tell us your group size, ages, ability levels and dates. We will advise you before you book.
CHOOSING AND BOOKING
I do not know which lesson to choose. Can you help?
Yes. Tell us your group size, ages, whether you have skied before and what you would like to achieve. We can then guide you towards the best option.
What is the difference between a private lesson and a course?
A private lesson lets us adapt the pace and goals to an individual or group. Courses follow a set structure and timetable. The best choice depends on ability, ages, participant numbers and available time.
How many people can share a private lesson?
Private lessons can be arranged for groups of 1 to 4 students at the same level. If ability levels differ significantly, please ask us before booking.
Is it important for everyone to have the same ability?
Yes. Similar ability levels allow the instructor to plan progress without some students waiting or others moving too fast.
Where do I complete my booking?
Bookings are completed on Happy Ski’s online platform. If you have questions before paying, contact us to confirm the right option.
PREPARING FOR YOUR DAY
My child has never skied. What should I tell you?
Tell us their age, whether they have experienced snow before and how they feel about the activity. Learning should suit their pace and prioritise confidence and safety.
Do I need to bring ski or snowboard equipment?
You will need suitable equipment for your activity. If you do not have it, see our Equipment Hire page or ask us for help arranging it before your lesson.
Is the ski pass included in the lesson?
Always check the details of your chosen option. Ski passes are separate unless the booking explicitly states otherwise. We can advise on which pass you need.
Where do we meet?
The meeting point and time are confirmed in your booking information. Check these before travelling and contact Happy Ski if you need help finding the location.
Will I receive photos, videos or a certificate?
Happy Ski may offer progress tracking, photos, videos and certificates depending on the service booked. Check exactly what your option includes before booking.
CAN'T FIND YOUR QUESTION?
Contact us before booking and we will help you arrange the best option.